Detailed Guidance for Compliance with Amazon's Updated Dietary Supplements Policy | Sell on Amazon

Aug 6

Written By S

Amazon's updated Dietary Supplements Policy and effective date on April 8, 2024.

"If you list products on Amazon, you must comply with all applicable laws, regulations, standards, and our policies related to those products and product listings."- Amazon

Why Compliance is Important on Amazon

Consumer Trust: Ensures that products meet high-quality and safety standards, building trust with consumers.
Regulatory Requirements: Adherence to regulations and Amazon policies avoids penalties, delistings, and other enforcement actions.
Market Advantage: Products with recognized certifications can have a competitive advantage in the marketplace.

Approved Third-Party Testing, Inspection, and Certification Verifiers:

Eurofins
UL
NSF International:
- Certifications: NSF/ANSI 173 or NSF 229
- Must meet Amazon policy requirements.

Steps to Ensure Compliance for Dietary Supplements on Amazon:

1. Product Evaluation:

Review Ingredients: Ensure all ingredients are safe, legal, and comply with Amazon’s dietary supplement policies.
Manufacturing Process: Verify that the manufacturing process adheres to Good Manufacturing Practices (GMP) and other relevant standards.
Safety Standards: Confirm that the product does not contain contaminants or impurities and meets all safety standards.

2. Select a Third-Party Verifier:

Choose a Verifier: Select one of the approved verifiers (Eurofins, UL, or NSF International).
Verification Scope: Ensure the selected verifier can certify your product to the necessary standards (e.g., NSF/ANSI 173 or NSF 229 for NSF International).

3. Testing and Certification:

Submit Samples: Send product samples to the selected verifier for testing.
Comprehensive Testing: Ensure the product undergoes comprehensive testing for safety, quality, and compliance with Amazon’s dietary supplement policies.
Receive Certification: Obtain certification documentation once the product passes all required tests.

4. Document Submission:

Prepare Documentation: Gather all certification documents, including test results, safety data, and compliance certificates.
Ensure Accuracy: Verify that all documents are accurate, complete, and clearly labeled.

5. Compliance Process:

Log in to Amazon Seller Central: Access your seller account on Amazon.
Navigate to Compliance Section: Go to the compliance section related to dietary supplements.
Upload Documents: Submit the certification documents to Amazon. When using NSF International, select NSF International as the third-party provider during the compliance submission.
Track Submission: Monitor the status of your submission and address any feedback or additional requirements from Amazon promptly.

Detailed Compliance Steps for NSF International Certification:

1. NSF Certification Preparation:

Understand NSF Standards: Familiarize yourself with NSF/ANSI 173 or NSF 229 standards.
Pre-certification Audit: Conduct an internal audit to ensure the product and manufacturing process meet NSF standards.

2. Certification Process:

Submit Application: Apply for certification with NSF International.
Provide Product Samples: Send required product samples to NSF International for testing.
Undergo Testing: The product will undergo rigorous testing for safety, quality, and compliance.
Receive Certification: If the product meets all requirements, receive the NSF/ANSI 173 or NSF 229 certification.

3. Documentation for Amazon:

Prepare NSF Certification Documents: Gather all documents related to the NSF certification.
Upload to Amazon: Submit these documents via Amazon Seller Central, ensuring you select NSF International as the verifier.

Continuous Compliance:

Regular Audits: Periodically review your products and manufacturing processes to ensure ongoing compliance.
Update Certifications: Renew certifications as needed to maintain compliance with Amazon policies.
Monitor Policy Changes: Stay informed about any changes to Amazon’s dietary supplement policies and third-party verifier requirements.

By following these detailed steps and maintaining rigorous compliance with Amazon’s dietary supplement policies, you can ensure that your products remain listed on Amazon, meet consumer expectations, and adhere to regulatory standards.